Klue Last updated: May 26, 2026
1. Agreement and Acceptance
These Terms of Service (“Terms”) are a legal agreement between you (“you” or “user”) and [Your Name / Company Name] (“we,” “us,” or “our”), the developer of Klue (the “App” or “Service”).
By downloading, installing, or using Klue, you agree to be bound by these Terms. If you do not agree, do not use the App.
Apple is not a party to these Terms. Klue is distributed through the Apple App Store. Apple has no obligation to provide maintenance, support, or warranty for the App, and is not responsible for any claims relating to the App or your use of it.
2. Eligibility
You must be at least 13 years old to use Klue. If you are under 18, you must have your parent or guardian’s permission to use the App, including to make any in-app purchases. By using the App, you represent that you meet these requirements.
3. License to Use
We grant you a personal, non-exclusive, non-transferable, revocable, limited license to download and use Klue on any Apple device that you own or control, solely for your personal, non-commercial entertainment purposes, subject to these Terms and the Apple App Store Terms of Service.
This license does not include the right to:
- Copy, reproduce, or distribute the App or its content
- Modify, adapt, translate, reverse engineer, decompile, or disassemble the App
- Create derivative works based on the App
- Rent, lease, loan, sell, sublicense, or otherwise transfer your rights to the App
- Use the App for any commercial purpose
- Remove or alter any proprietary notices or labels in the App
4. Accounts
4.1 Anonymous Accounts
You may play Klue without creating an account. We automatically assign you an anonymous account to store your progress.
4.2 Registered Accounts
You may optionally create an account by signing in with your email address, Apple ID, or Google account. You are responsible for keeping your sign-in credentials secure and for all activity that occurs under your account.
4.3 Account Accuracy
If you provide an email address, you represent that it is accurate and belongs to you.
4.4 One Account Per Person
Accounts are personal and may not be shared or transferred to another person.
5. Virtual Currency and In-App Purchases
5.1 Virtual Currency (Coins and Hints)
Klue contains two types of virtual currency:
- Coins — earned through gameplay and used to purchase hints in the in-app shop
- Hints — a consumable item used to reveal letters or access additional clues during gameplay
Virtual currency has no real-world monetary value, cannot be exchanged for cash or any real-world currency, and cannot be transferred between accounts.
5.2 Earning Virtual Currency
Coins and hints can be earned through solving puzzles, completing daily runs, and achieving in-game goals at no charge.
5.3 Purchasing Hints With Real Money
You may purchase hint bundles using real money through the Apple App Store. All such transactions are processed by Apple. We do not receive or store your payment details.
All real-money purchases are final and non-refundable, except as required by applicable law or as provided by Apple’s own refund policies. If you believe you are entitled to a refund, you must request it directly from Apple through your App Store account.
5.4 Premium Content Purchases
You may purchase premium themes and premium packs through the Apple App Store. These are one-time purchases that unlock permanent access to content in your account. Premium content unlocks are tied to your account and can be restored on a new device by restoring your purchases.
5.5 No Ownership of Virtual Items
When you purchase or earn any in-app content, coins, hints, or premium unlocks, you are receiving a limited, non-exclusive, non-transferable, revocable license to use that content within the App. You do not own any virtual items and have no property rights in them.
5.6 Price Changes
We reserve the right to change the pricing of in-app purchases at any time. Price changes take effect at the next billing period or purchase.
5.7 Parental Controls
If you allow a minor to use your device, you are responsible for any purchases they make. We recommend using Apple’s Screen Time and purchase restrictions to prevent unauthorized purchases.
6. Daily Content and Service Availability
6.1 Daily Puzzles
Klue features a new set of daily puzzles generated each day. We make reasonable efforts to publish daily content on schedule, but do not guarantee uninterrupted availability.
6.2 No Guarantee of Continuity
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.
6.3 Content Changes
Puzzle content, themes, packs, and other game content may be added, changed, or removed at any time. We do not guarantee that any particular content will remain available.
7. Acceptable Use
You agree not to use the App to:
- Cheat, exploit bugs, or use unauthorized modifications or third-party software to gain an unfair advantage
- Interfere with, disrupt, or overburden our servers or networks
- Attempt to gain unauthorized access to our systems or other users’ accounts
- Impersonate any person or entity
- Violate any applicable laws or regulations
- Harass, harm, or threaten any person
8. Intellectual Property
The App, including all content, features, puzzles, artwork, text, graphics, and software, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or brand names.
Puzzle content generated by or for Klue, including daily puzzles, clues, pack content, and theme imagery, is our proprietary content. You may not reproduce, distribute, or publicly display any App content without our prior written permission.
9. User-Generated Content
Klue does not currently allow users to submit or share user-generated content within the App. If this feature is added in the future, these Terms will be updated accordingly.
10. Privacy
Your use of the App is also governed by our Privacy Policy, available at [your-website.com/privacy], which is incorporated into these Terms by reference. By using the App, you consent to the collection and use of your information as described in the Privacy Policy.
11. Maintenance and Support
We are solely responsible for providing maintenance and support for Klue. Apple has no obligation to provide any maintenance or support for the App. For support, contact us at [your-email@domain.com].
12. Warranty Disclaimer
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
- The App will be uninterrupted, timely, secure, or error-free
- Any defects or errors will be corrected
- The App or server that makes it available is free of viruses or other harmful components
In the event the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the App (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the App.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, use, goodwill, or other intangible losses
- Damages resulting from unauthorized access to or alteration of your account or data
- Damages resulting from any interruption or cessation of the Service
REGARDLESS OF WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total liability to you for all claims arising out of or related to these Terms or the App shall not exceed the greater of (a) the amount you paid us in the twelve months prior to the claim, or (b) fifty US dollars ($50).
Some jurisdictions do not allow limitations of liability for certain types of damages, so the above limitations may not apply to you.
14. Product Claims
You and we acknowledge that we, not Apple, are responsible for addressing any claims you or any third party may have relating to the App or your use of it, including:
- Product liability claims
- Claims that the App fails to conform to any applicable legal or regulatory requirement
- Claims arising under consumer protection, privacy, or similar legislation
15. Intellectual Property Claims
If you believe that content in the App infringes your intellectual property rights, please contact us at david@jinelix.com with details of the claimed infringement.
In the event of any third-party claim that the App or your use of it infringes a third party’s intellectual property rights, we, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
16. Third-Party Services
The App uses third-party services including RevenueCat (purchase management), Resend (email delivery), and Apple services. Your use of those services is subject to their respective terms of service and privacy policies. We are not responsible for the practices or content of third-party services.
17. Termination
We may suspend or terminate your access to the App at any time, with or without notice, for any reason including if we believe you have violated these Terms. Upon termination:
- Your license to use the App ends immediately
- Any earned or purchased virtual currency and content licenses are forfeited without refund, to the extent permitted by law
- Sections of these Terms that by their nature should survive termination will survive
You may stop using the App and delete it from your device at any time. To request deletion of your account and data, see our Privacy Policy.
18. Governing Law and Disputes
These Terms are governed by the laws of the State of [Your State], without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or the App that cannot be resolved informally shall be resolved by binding arbitration administered under the rules of the American Arbitration Association in [Your City, Your State], except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement of intellectual property rights.
You waive any right to participate in a class action lawsuit or class-wide arbitration.
If any provision of this arbitration clause is found unenforceable, the remaining provisions shall remain in effect.
19. Apple-Specific Terms
The following terms apply specifically to your use of the App downloaded from the Apple App Store:
- You may use the App only on Apple-branded products that you own or control
- You may not distribute or make the App available over a network where it could be used by multiple devices at the same time
- You may not use the App in any manner that is in violation of Apple’s Usage Rules
- Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple has the right to enforce these Terms against you as a third-party beneficiary thereof
20. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. For material changes, we will notify you through the App or by email. Your continued use of the App after changes take effect constitutes your acceptance of the updated Terms.
21. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
22. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of Klue and supersede all prior agreements and understandings.
23. Contact Us
For questions about these Terms:
Jinelix LTD. Email: david@jinelix.com